Rehab & Recovery · MVA / Auto Injury

MVA & Auto Injury Support in Burlington

Assessment, treatment and claim documentation after a motor vehicle accident. Our practitioners complete the forms your insurer requires, bill approved treatment directly where possible, and coordinate your care across physiotherapy, chiropractic, massage therapy and acupuncture. No referral required.

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Injuries Treated

After a motor vehicle accident

Collision injuries involve sudden loading of the neck, back and limbs. Early assessment establishes what has been injured, sets a baseline for your claim, and starts treatment while tissue is most responsive.

Injuries we treat after a collision

Symptoms after a motor vehicle accident often appear a day or more later, once the initial adrenaline settles.

Whiplash and neck sprain or strain
Mid-back and low back pain
Post-collision headaches
Shoulder, chest wall and seatbelt injuries
Knee, hip and wrist impact injuries
Reduced range of motion and muscle guarding

Ongoing effects we manage

If symptoms carry on past the first few weeks, treatment shifts to rebuilding function and tolerance for work and driving.

Persistent neck and back pain
Dizziness and balance disturbance
Nerve pain into the arm or leg
Difficulty sitting, driving or returning to work
Loss of strength and conditioning
Anxiety about movement and re-injury

The Process

From collision to discharge

1. Contact the clinic

Call or book online. You do not need a physician referral to begin treatment after a motor vehicle accident in Ontario. Bring your claim number and adjuster details if you already have them; if not, we will proceed and collect them later.

2. Initial assessment

A physiotherapist or our Clinical Director assesses your injuries, records objective findings and establishes a baseline. This assessment forms the clinical basis of the documentation submitted to your insurer.

3. Forms and submission

We complete and submit the required Statutory Accident Benefits forms, including the OCF-18 Treatment and Assessment Plan and OCF-23 where applicable, and correspond with your adjuster directly so that you are not managing paperwork while recovering.

4. Approval and treatment

Once your plan is approved, treatment proceeds at the frequency set out in it. Under the Minor Injury Guideline, a defined amount of treatment is available without prior approval, which allows care to begin promptly.

5. Progress reporting

Objective findings are re-measured through your course of care and reported to the insurer. Where recovery requires more than the approved plan, a further plan is submitted with the clinical reasoning to support it.

6. Return to activity

Discharge planning covers return to work, driving tolerance and the exercise needed to maintain your recovery, with documentation provided for your employer or insurer where requested.

Your Care

How we support your claim

Coordinated treatment

Accident injuries rarely sit within one discipline. Your plan may combine physiotherapy, chiropractic care, massage therapy and acupuncture, all in one building, with practitioners who share your file. Laser and ultrasound are used early on when pain and swelling limit hands-on work. Active Release Techniques are added later if soft tissue tightness or scar tissue is still holding you back.

Direct billing to your insurer

In most cases we bill your auto insurer directly for approved treatment, so there is nothing to pay out of pocket. If an insurer declines a plan, we explain your options before going ahead.

Working with your other providers

If you ask us to, we correspond with your family doctor, a specialist or your legal representative, and provide clinical documentation on request.

Why timing matters

Insurers expect a collision to be reported promptly. Soft tissue injuries also do better with early, graded treatment than with rest. Call us in the first few days after an accident if you can.